* Simple-Help - pricing similar to ScreenConnect's old pricing ($320/year + 20% annual maint). Has (had?) active forums and many scripts you could add in for cleaning, etc. Hosted by them unless you're spending $2200+. Subscription, $50/month annual, cheaper options available with fewer features. * ScreenConnect - former local darling until bought by ConnectWise/LabTech which raised prices. * Instant Housecall - active with forums and podcasts as well, includes toolkit based on D7. Options for unattended, resellable unattended, and attended/client-initiated but all are separate products. * Ammyy - Tool of scammers everywhere, DO NOT USE Fog Creek Copilot), but I'm not aware of any that have performance that I'd consider acceptable. There are also many other VNC-based options available as well (e.g. The packages in question are the ones most often mentioned on that and a few other sites.Ī couple others that were mentioned were UltraVNC and IMPCRemote, both VNC-based. This is a partial list I posted on a site for IT techs, so it's geared toward the use of these packages for remote support more than for remote access. You can use traditional RDP / VNC-over-SSH to establish secure connections as well. Jump Desktop is also a full blown RDP and VNC client (with SSH support) - so you don't really have to use the Jump Desktop Connect app if you don't want to. The above applies to our zero setup app, Jump Desktop Connect. The cloud server will drop Bob's connection requests to Alice unless Alice has explicitly given Bob permission to connect. This means that Bob can't load up the Jump Desktop client and try to randomly brute force Alice's local account password by trying to connect repeatedly. This way, if someone gets a hold of your Jump Desktop account, they won't be able to get through unless they also know your local computer's creds.Īnother way we protect hosts is by not allowing random hosts and clients to communicate with each other unless you've given explicit permission to each host/client. Also the credential transfer always happens over an end-to-end encrypted connection between the two devices - which means our cloud servers don't get to see or have access to your local computer's creds. It won't let accounts with blank passwords through. For example the "Jump Desktop Connect" app on the host always requires credentials for a valid local account on the computer before it allows incoming connections through. We've tried to make sure the host and clients don't completely trust our cloud servers.
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